Key Result
85% reduction in internal search time
A 10,000-employee enterprise had institutional knowledge scattered across 40+ systems including SharePoint, Confluence, Slack, Google Drive, and various internal databases. Employees were spending over 2 hours daily searching for information needed to do their jobs.
The IT helpdesk was flooded with "where do I find X?" tickets, consuming support resources on questions that should have been self-service. New employees took months to become productive due to the fragmented knowledge landscape.
The company needed a unified search experience that could surface relevant information from any source while respecting existing access controls and providing clear source attribution for every answer.
AINinza built an enterprise RAG system that ingests documents from all 40+ sources with role-based access control mirroring existing permissions. The system provides semantic search with citation tracking and confidence scoring, ensuring every answer links back to its authoritative source.
Automatic source attribution and confidence scoring give users trust in the answers they receive. The system handles 12,000+ queries per day with sub-second response times, and continuously updates its index as source documents change.
85%
Faster Information Retrieval
60%
Fewer Support Tickets
12K+
Queries Per Day
4 weeks
5 weeks
3 weeks
2 weeks